BetterIT Australia Privacy & Security Information

Your Privacy

Be Confident with BetterIT

BetterIT's policy regarding the privacy rights of visitors to our website means that we respect your right to privacy and your desire for a secure on-line shopping experience.

SSL- Secure Server

We use payment strength SSL encryption to protect information needed for order processing. What does the Padlock or HTTPS Symbol mean on my Browser?

Disclosure of Information Policy

For order processing only

Your information is also held in the strictest confidence and is not divulged to any other parties other than in relation to your order.

NO financial details needed!

BetterIT differs from most other websites, by not collecting, storing or transmitting your financial details. This safeguards you from identity theft and risking the interception or theft of your details via the Internet.

How do we do this? We use payment methods that do not require us to know your financial details. To process credit cards, we use BPay. BPay allows you to be in control and use your Banks Secure Internet or Phone Banking system to pay our invoice.

GST Free orders only

The tax office requires us to state that information given in the course of the transaction may be used to determine your liability to Australian GST. For GST free orders you must provide a declaration on company letterhead that you are not in Australia and will not be making use of the goods in Australia, provide a full address, contact name and phone number, and shipment tracking confirmation from your carrier.

Respect & Safety

Information we collect and how it's used

Aggregate information
We collect aggregate information on visits made to our pages. This information helps us improve the content of our site and is not personally identifying.
Other information we collect
When you purchase a product on www.BetterIT.com.au, we ask you for the following information: name, address, phone number, e-mail address. We will NEVER ask you for credit card, financial details, or other sensitive details. This information is used to process your order and if necessary, to contact you during processing of that order only. All information we collect is stored in a secure database and in accordance with Australian Law.
Email
BetterIT collects an e-mail address to inform you of your order. We will not email you in future unless you give us your consent. This email address is also used for our optional Newsletter which you may select from your account details page. You may opt out of any marketing emails at any time.
About Children (Under 18)
For their protection, we ask that children do not submit information to us without the consent of a parent or guardian.
Secure Shopping
We use a SSL (Secure Socket Layer) digital certificate. Your personal information is encrypted while travelling the Internet. All information is then stored in a secure database.

Need to make a change?

Accessing your details

All your address details, newsletter options, your order history and GST Tax invoice copies can be accessed online via your account.

If you would like to change any of your transactional information in our database please feel free to contact us.

If you have any other concerns, please feel free to let us know.

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