We will do our best to source the product at the lower price and provide it to you down to our cost price. There are occasions where we may be unable to meet competitors prices as outlined below.
Stock
We can only match prices for items if our competitors have the item IN STOCK and it is NEW. Superseded stock, demo, scoop purchases, and end of line items can not be matched as we can not usually source stock for you.
Australian Suppliers Only
Buying from auctions, offshore sellers, or sellers in Australia sourcing from overseas, is fraught with risks. There are no laws protecting you, warranty may be a nightmare, fraud is prevalent, import duty may be a hidden cost, and the business is usually not GST registered (even if they have an ABN). We do not deal with, and suggest you avoid, the grey market, imported, or overseas sourced products due to the risks involved. High delivery fees, extended delivery times, and large price variations are indicators - beware.
Errors
If our price appears to be in error, please let us know as we can usually rectify this quickly.
Other Considerations
Similar Quality
Please consider these points before deciding to risk saving a few dollars elsewhere:
Are the terms and conditions of sale the same?
Do they offer a 5 year account history for you?
The Quality & appearance of the shop, will it be around in 12 months time to honour your warranty if there is no manufacturer repair centre?
Is the online store run as hobby from someones bedroom?
Do they have an ABN, AND are registered for GST?
Is it an Australian based business where your rights are protected under Australian law?
Is it one of those little shops full of boxes where you have to queue for an hour to get stock that may be sold out when you eventually get served?
Are they bait advertising - so as to switch you to another product when you order?
Is the item a sample, eBay Auction, Opened box, refurbished, ex-demo?
Special member prices usually have hidden costs
Will the warranty be honoured in Australia. (we have come across hard disks that had to be sent back to Singapore for warranty repair - which was not worth the shipping cost)
